# Policyholders Policyholders are the people who purchase the insurance policy. Each insurance has an effective period, and policyholders are eligible for compensation if the policy is activated during the effective period. If the required collateral amount falls below the outstanding insurance amount, policyholders are eligible for a return. A high payoff, for example, could set off such a scenario. The unprotected portion owing to a lack of collateral will be automatically reimbursed to policyholders' wallets every week until there are sufficient collateral deposits to cover the outstanding policies. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.tidal.finance/getting-started/network-roles/policyholders.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.