> For the complete documentation index, see [llms.txt](https://docs.tidal.finance/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tidal.finance/getting-started/network-roles/policyholders.md). # Policyholders Policyholders are the people who purchase the insurance policy. Each insurance has an effective period, and policyholders are eligible for compensation if the policy is activated during the effective period. If the required collateral amount falls below the outstanding insurance amount, policyholders are eligible for a return. A high payoff, for example, could set off such a scenario. The unprotected portion owing to a lack of collateral will be automatically reimbursed to policyholders' wallets every week until there are sufficient collateral deposits to cover the outstanding policies. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.tidal.finance/getting-started/network-roles/policyholders.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.